GDPR Compliance

Last updated: July 2026

moss-matrix is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides information about your rights and how we handle your personal data in accordance with these regulations.

Data Controller

moss-matrix acts as the data controller for personal information collected through our website and in connection with our services. We are responsible for deciding how personal data is collected, stored, and used.

Your Rights Under GDPR

The GDPR provides you with several rights regarding your personal data:

Right to Be Informed

You have the right to be informed about how we collect and use your personal data. This information is provided in our Privacy Policy and this GDPR page.

Right of Access

You can request a copy of the personal data we hold about you. We will respond to your request within one month and provide the information free of charge in most circumstances.

Right to Rectification

If the personal data we hold about you is inaccurate or incomplete, you have the right to have it corrected. We will respond to your request within one month.

Right to Erasure

Also known as the right to be forgotten, you can request that we delete your personal data in certain circumstances. This right is not absolute and applies only in specific situations outlined in the GDPR.

Right to Restrict Processing

You have the right to request that we limit how we use your personal data in certain circumstances, such as while we verify the accuracy of data you have challenged.

Right to Data Portability

You can request that we transfer your personal data to you or another organisation in a commonly used, machine-readable format.

Right to Object

You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Rights Related to Automated Decision-Making

You have rights related to automated decision-making and profiling. We do not currently use automated decision-making that produces legal effects concerning you.

Exercising Your Rights

To exercise any of these rights, please contact us using the details provided below. We may ask you to verify your identity before processing your request. We will respond to all legitimate requests within one month. If your request is complex or you have made multiple requests, we may extend this period by a further two months, in which case we will inform you.

Data Protection Principles

We adhere to the following data protection principles:

• Lawfulness, fairness, and transparency in data processing
• Purpose limitation - collecting data for specified, explicit purposes
• Data minimisation - collecting only what is necessary
• Accuracy - keeping personal data accurate and up to date
• Storage limitation - retaining data only as long as necessary
• Integrity and confidentiality - ensuring appropriate security
• Accountability - demonstrating compliance with these principles

International Data Transfers

We primarily process and store data within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place to protect your personal information in accordance with applicable law.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: ico.org.uk

Contact Us

For any questions regarding this GDPR information or to exercise your data protection rights, please contact:

moss-matrix
42 Blossom Street
London, W1K 3PA
United Kingdom

[email protected]